Shipping policy
At Rvvardé, we ensure that your exquisite furniture reaches you with the utmost care and professionalism. We partner with some of the best third-party logistics providers in the market to deliver our products worldwide. Below are the details of our shipping policy:
Shipping Terms and Conditions
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Shipping Services
- Rvvardé works with premier shipping companies renowned for their reliability and expertise in handling luxury goods.
- All shipments are managed to ensure your order arrives safely and in pristine condition.
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Shipping Costs
- Shipping costs are calculated separately and are not included in the price of the product.
- Exact shipping charges will be provided during the checkout process based on the destination, item size, and weight.
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Global Shipping
- We ship to most international destinations. Please note that certain countries may have import restrictions or customs requirements for furniture and related materials.
- Customers are responsible for understanding and complying with their local import regulations.
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Delivery Times
- Estimated delivery times vary depending on the destination and selected shipping method.
- Delivery timelines will be communicated at the time of order confirmation, factoring in production lead times for bespoke or made-to-order pieces.
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Customs and Duties
- International shipments may be subject to customs duties, taxes, or fees as required by local laws. These costs are the responsibility of the recipient and are not included in the shipping charges.
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Damages During Transit
- If your order arrives damaged, please notify us within 48 hours of delivery. Include photos of the packaging and the product to help us resolve the issue promptly.
- Rvvardé will work with the shipping provider to address such claims, offering resolutions including repairs, replacements, or insurance claims.
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Right to Modify Shipping Policy
- Rvvardé reserves the right to update or change this shipping policy at any time without prior notice. Changes will be reflected on our website, and continued use of our services signifies agreement to the updated terms.
Disclaimer
Rvvardé ensures the utmost care in coordinating shipping; however, the delivery timeline may be impacted by external factors such as customs delays, weather conditions, or logistical issues beyond our control.
For any inquiries or special requests regarding shipping, please contact our customer service team. We are here to assist and ensure your experience with Rvvardé is seamless and extraordinary.