Refund policy

At Rvvardé, we are committed to delivering furniture of unparalleled craftsmanship and exceptional quality, designed exclusively for our esteemed clientele. Due to the bespoke and exclusive nature of our creations, we do not accept returns or issue refunds once an order has been placed.

Policy on Manufacturing Defects
Every Rvvardé piece undergoes meticulous inspection to ensure it meets our highest standards before delivery. However, in the rare instance that a manufacturing defect is identified at the time of delivery, we offer the following resolutions:

1. Replacement: The defective product will be replaced with a new piece of identical specifications.
2. Custom Remake: For bespoke orders, we will create a new product according to the original design and specifications provided by the customer.

Important Notes:

• Claims for defects must be reported within 24 hours of delivery.
• Replacement or remakes will adhere to the original design and materials of the order.
• This policy does not cover damages resulting from misuse, improper handling, or natural wear and tear.

At Rvvardé, our mission is to ensure that every piece not only meets but exceeds your expectations, reflecting the timeless artistry and luxury that define our brand. For any concerns, please contact our dedicated customer service team for assistance.